Privacy Policy

BizGuru AI ("BizGuru AI", "BizGuru", "we", "us", or "our") respects your privacy and is committed to handling your information responsibly.

This Privacy Policy explains what information we collect, how we use it, how it may be processed when you use our AI-powered business assistant, and the choices available to you.

By accessing or using BizGuru AI, you acknowledge the practices described in this Privacy Policy.

1. About BizGuru AI

BizGuru AI is an AI-powered business assistant designed to help founders, entrepreneurs, startups, MSMEs, freelancers, and business teams think through business questions, strategies, planning, marketing, growth, operations, and related business decisions.

The service may allow users to create an account, maintain conversations with BizGuru, and optionally provide business information so that responses can be more relevant to their context.

2. Information We Collect

Depending on how you use BizGuru AI, we may collect the following categories of information.

Account Information

When you create an account, we may collect information such as:

• Name
• Email address
• Account credentials
• Authentication and session information

Passwords are processed using password-hashing mechanisms rather than being stored as plain-text passwords.

Business Profile Information

If you choose to create a Business Profile, you may provide information such as:

• Business name
• Industry
• Business stage
• Country or target market
• Target customer
• Primary business goal
• Business description

Providing a Business Profile is intended to help BizGuru provide more relevant responses.

Conversation Information

When you use the AI assistant, we may store:

• Your messages
• AI-generated responses
• Conversation titles or metadata
• Conversation timestamps
• Information necessary to maintain conversation continuity

This information allows you to return to previous conversations and continue using the service.

Technical Information

We may process technical information necessary to operate, secure, and troubleshoot the service, such as:

• IP address
• Browser and device information
• Authentication/session information
• Request timestamps
• Error and diagnostic information
• Basic usage information

We do not require you to provide sensitive personal information merely to use the core business-assistant functionality.

3. How We Use Information

We may use information we collect to:

1. Create and manage your account.
2. Authenticate users and maintain secure sessions.
3. Provide the BizGuru AI service.
4. Generate responses to your questions.
5. Maintain conversation history.
6. Use your optional Business Profile to provide more relevant business guidance.
7. Maintain and improve reliability and performance.
8. Detect, prevent, and investigate abuse or unauthorized activity.
9. Apply reasonable usage and rate limits.
10. Diagnose technical problems.
11. Communicate with you regarding the service where necessary.
12. Comply with applicable legal obligations.

We do not use your information for purposes unrelated to operating, securing, improving, or legally administering the service unless otherwise disclosed or permitted by applicable law.

4. AI Processing

BizGuru AI uses third-party AI technology, including Google Gemini, to generate responses.

When you submit a message to BizGuru, relevant information may be processed by the AI provider in order to generate the requested response.

Depending on the conversation and your Business Profile, the information provided to the AI service may include:

• Your current question
• Relevant recent conversation context
• Relevant Business Profile information

We aim to provide only the information reasonably necessary to generate the requested response.

Because BizGuru relies on third-party AI infrastructure, users should avoid entering highly sensitive information that is unnecessary for receiving business guidance.

5. Business Information and Confidentiality

BizGuru is designed to help users work through business ideas and decisions. However, you remain responsible for deciding what information you enter into the service.

Do not submit information that you are not authorized to disclose or that you do not want processed by an AI-powered service.

This may include, where unnecessary:

• Passwords
• API keys
• Private encryption keys
• Banking credentials
• Payment-card information
• Highly sensitive personal information
• Confidential information belonging to another person or organization

BizGuru does not require such information for ordinary use of the service.

6. How We Protect Information

We use reasonable technical and organizational measures designed to protect information against unauthorized access, misuse, alteration, or loss.

Depending on the relevant system component, these measures may include:

• Authenticated access controls
• Password hashing
• Server-side handling of sensitive API credentials
• User-specific authorization checks
• Parameterized database queries
• Input validation and size limits
• Rate limiting and abuse controls
• Secure session management
• Error handling designed to avoid unnecessary exposure of internal information

No internet-based service can guarantee absolute security. Accordingly, we do not represent that information can be protected against every possible security threat.

7. Data Retention

We retain information for as long as reasonably necessary to provide the service, maintain your account and conversations, protect the service, comply with legal obligations, resolve disputes, and enforce applicable agreements.

Conversation and Business Profile information may remain associated with your account while you use BizGuru.

Where deletion functionality is provided, you may delete eligible information through the service.

Some information may need to be retained for legitimate operational, security, fraud-prevention, or legal reasons even after an account or specific content is deleted.

8. Cookies and Similar Technologies

BizGuru may use cookies or similar technologies necessary for:

• Authentication
• Session management
• Security
• Maintaining application functionality
• Remembering relevant preferences

We may also use limited technical information to understand service performance and diagnose problems.

Where non-essential cookies or similar technologies are introduced, we will provide appropriate disclosures or controls where required by applicable law.

9. Third-Party Services

BizGuru may rely on carefully selected third-party infrastructure and service providers to operate the platform.

These may include providers supporting:

• Cloud hosting
• Database infrastructure
• Authentication
• AI processing
• Security
• Application delivery

Third-party providers may process information only as necessary to provide their services or as otherwise permitted by their applicable terms and privacy practices.

Their processing may be governed by their own privacy policies and contractual arrangements.

10. Data Sharing

We do not sell your personal information as a business practice.

We may share or permit access to information when reasonably necessary with:

• Service providers that operate parts of BizGuru
• AI infrastructure providers
• Hosting and database providers
• Security and fraud-prevention providers
• Professional advisers
• Government authorities or law-enforcement agencies where legally required
• A successor entity in connection with a merger, acquisition, restructuring, financing, or sale of relevant business assets

Where appropriate, we seek to limit information shared to what is reasonably necessary for the relevant purpose.

11. International Data Processing

Because BizGuru and its service providers may operate infrastructure in different countries, your information may be processed or stored outside your country of residence.

Where required by applicable law, appropriate safeguards will be used for international transfers.

12. Your Privacy Choices

Depending on applicable law and your relationship with BizGuru, you may have rights concerning your personal information, including the ability to:

• Request access to certain information
• Request correction of inaccurate information
• Request deletion where legally applicable
• Request information about how your data is processed
• Withdraw consent where processing is based on consent
• Object to or restrict certain processing
• Request a copy of certain information in a portable format

Requests may be subject to identity verification and applicable legal limitations.

13. Children's Privacy

BizGuru AI is intended for business users and is not designed specifically for children.

We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

If you believe a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

14. AI-Generated Information

BizGuru's responses are generated using artificial intelligence and are provided for informational and business-planning purposes.

AI responses may contain inaccuracies, omissions, outdated information, or inappropriate assumptions.

BizGuru should not be treated as a substitute for qualified legal, tax, accounting, financial, medical, or other professional advice.

You are responsible for independently evaluating AI-generated recommendations before making consequential business decisions.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Our services
• Technology
• Legal requirements
• Data-processing practices
• Security practices

When we make material changes, we may provide additional notice where appropriate.

The "Last Updated" date at the beginning of this policy indicates when it was most recently revised.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

For privacy requests, please include sufficient information for us to understand and process your request.

17. Important Notice

This Privacy Policy describes the intended privacy practices of BizGuru AI and should be read together with the applicable Terms of Service, Cookie Policy, and other legal notices published by the service.

Where this Privacy Policy conflicts with mandatory requirements of applicable law, the applicable law will govern to the extent required.

By using BizGuru AI, you acknowledge that you have read and understood this Privacy Policy.